A mobile mechanic pulls up to your yard at 7 AM. They have the work order: oil change on Unit 14, brake inspection on Unit 22.
They knock out both jobs. Professional, efficient, done by noon.
But here is what they did not do, because they could not:
Unit 14 threw a P0171 code three days ago. The engine is running lean. The mechanic had no idea because they cannot see the fleet's telematics data. That code will turn into a roadside breakdown within two weeks.
Unit 22 has 87,000 miles on it. The transmission fluid is 12,000 miles overdue. The mechanic did not touch it because nobody told them. It was not on the work order.
In a fleet of 10-15 vehicles, there most likely are 4-5 other service opportunities that weren't also identified... why? Because no one knew. The mechanic did exactly what was asked. The fleet manager got exactly what was ordered. And two vehicles left that yard with problems that nobody addressed. Not because anyone failed, but because the information sat in one system and the work happened in another.
This is the mobile auto repair coordination problem that nobody talks about. And it is the reason the mobile mechanic industry has not scaled the way it should.
Why Mobile Repair Coordination Is Broken for Fleets
Mobile auto repair is one of the fastest-growing segments in fleet maintenance. The economics make sense: no bay costs, no towing, no downtime driving to a shop. Mechanics come to you, work gets done where the vehicles sit, and your fleet stays on the road.
But the industry has a structural gap that neither side can fix on its own.
The Fleet Manager's Side of the Problem
Fleet managers have the data. Telematics platforms like Samsara, Geotab, and Motive are streaming diagnostic trouble codes, mileage, engine hours, battery voltage, and tire pressure in real time. Fleet managers know what is wrong. They know what is coming.
But turning that data into a scheduled mobile repair visit is a completely different story.
The typical workflow looks like this: pull reports from one system, cross-reference maintenance intervals in a spreadsheet, text the mobile mechanic, wait for confirmation, follow up when they do not respond, reschedule when timing does not work, and then manually log what got done after the fact.
One fleet manager we spoke with estimated he spends 11 hours per week just coordinating service visits. Not managing the fleet. Not making strategic decisions. Coordinating. That is almost a third of his work week spent being a middleman between data and action.
This is not a data problem. Fleets have more vehicle data than ever. This is a coordination problem. The data exists, but there is no platform that turns it into an executed mobile repair visit, capturing time to completion, and verifying it to completion.
The Mobile Mechanic's Side of the Problem
If you run a mobile auto repair business, your growth is capped by what you can see.
You show up and fix what is on the ticket. That is the job. But you know there is more you could be doing, and more you could be earning.
Every fleet visit is a revenue opportunity limited by information. If you knew Unit 14 had a lean condition, you would diagnose it on the spot. If you knew Unit 22 was 12,000 miles past due on transmission fluid, you would flag it and add it to the visit.
But you cannot see any of that. You do not have access to the fleet's telematics. You do not know which vehicles are overdue on preventive maintenance. You do not know which ones threw codes last week.
So you do what is on the work order, pack up, and leave. The fleet calls you back in two weeks for the exact problem you could have caught today. The repeated visits are what is costly and may deter fleets from using mobile repair.
Mobile mechanics are not just losing revenue. They are losing the ability to prove their value to fleet customers. When you can only fix what is reported, you are a reactive vendor. When you can proactively surface what a fleet needs before they know they need it, you are a strategic partner.
That is the difference between a one-time service call and a long-term fleet account.
The Gap Between Both Sides
Fleet managers have the data but no way to automatically route it to the right mobile repair provider at the right time. Mobile mechanics have the skills but no visibility into what each fleet actually needs.
The entire coordination layer, the part that turns vehicle intelligence into a scheduled, executed, completed mobile repair visit, is missing.
Existing mobile mechanic software tools like AutoLeap, Orderry, and Shopmonkey help with invoicing, scheduling, and CRM. These are important operational tools. But none of them connect to fleet telematics data. None of them automatically generate work orders from vehicle health signals. None of them solve the coordination problem between a fleet's data and a mechanic's schedule.
There is no platform for mobile auto repair fleet coordination. What exists today is a patchwork of phone calls, text threads, shared spreadsheets, and work order systems that still require someone to manually create every ticket.
How HoneyRuns Solves Mobile Repair Coordination for Fleets
At HoneyRuns, we sit between the fleet and the mobile repair provider. We connect directly to a fleet's telematics data through integrations with providers like DIMO, Samsara, and Geotab, and we turn that data into executed service actions.
We call them Runs.
A Run is an automated workflow that triggers when something happens with a vehicle. A diagnostic trouble code fires, a mileage threshold is hit, a battery drops below voltage, a connectivity issue is detected. Whatever the signal, a Run picks it up and routes it to the right person with the right context to take action.
Here is what that looks like in practice for mobile auto repair:
Step 1: The Signal
Unit 14 triggers a P0171 code at 2 AM on a Tuesday.
Step 2: The Run
HoneyRuns captures the code instantly, identifies it as a lean condition, checks the vehicle's maintenance history, and determines this needs a diagnostic visit. It automatically creates a service request and routes it to the fleet's preferred mobile mechanic with full context: the code, the vehicle history, the location, and a suggested service window based on the fleet's operating schedule.
Step 3: The Mechanic
The mobile mechanic gets a notification with everything they need. Vehicle ID, code details, location, and the fleet's availability window. They confirm the appointment. No phone calls. No texts. No back and forth.
Step 4: The Fleet Manager
The fleet manager gets a confirmation that service is scheduled. They did not have to pull a report, cross-reference anything, or send a single message. The coordination happened automatically.
Step 5: After the Visit
The mechanic logs what was done. The Run closes. The fleet's maintenance records update. If there is a follow-up needed, a new Run triggers automatically.
That is the difference between a platform and a patchwork. The data does not just generate an alert. It generates an action. The alert is the starting point, not the end point.
What This Means for Mobile Mechanic Businesses
If you run a mobile auto repair operation, your growth is constrained by how many fleet accounts you can manage manually. Every new fleet customer means more coordination overhead: more texts, more scheduling conflicts, more missed opportunities.
HoneyRuns changes the economics of mobile mechanic fleet management in three ways.
You See What the Fleet Sees
For the first time, mobile mechanics get access to the vehicle intelligence that has been locked inside fleet telematics systems. You know which vehicles need attention before the fleet manager calls you. You are not waiting for work orders. You are generating them.
You Capture More Revenue Per Visit
When you can see that a vehicle has a pending DTC, an overdue PM, and a tire pressure issue before you show up, you can plan a comprehensive visit instead of a single-line work order. Our early data shows mobile mechanics can double their routine revenue per fleet account when they have full vehicle visibility.
You Become the Proactive Partner
Fleet managers do not switch mobile repair providers because the work quality is bad. They switch because coordination is painful. When the coordination is automated and you are the one surfacing problems before they become emergencies, you become very difficult to replace.
This is how mobile mechanic businesses build long-term fleet contracts instead of one-off service calls.
What This Means for Fleet Managers
If you manage a fleet and use mobile auto repair services, you already know the value. The question is not whether mobile service works. The question is whether you can scale it without scaling your coordination headcount.
Your Telematics Data Finally Does Something
Most fleets are paying for telematics platforms that generate dashboards nobody has time to act on. HoneyRuns turns those signals into scheduled mobile repair visits. Your data stops being something you look at and starts being something that works for you.
Your Coordination Time Collapses
The 11 hours a week spent playing middleman between your telematics system and your mobile mechanic? That is gone. Runs handle the routing, scheduling, and follow-up. You manage exceptions, not every transaction.
Your Vehicles Stay Available
This connects directly to a metric we think the industry needs to talk about more: time to readiness. How fast can you get a vehicle from "down" back to "earning"? When your data automatically triggers service and your mobile mechanic shows up with full context, that recovery window shrinks dramatically. Less downtime means more availability means more revenue.
Why the Mobile Auto Repair Industry Needs a Coordination Platform
Mobile repair is not a new idea. The service delivery model has been proven across thousands of fleets. Mobile repair companies across the country have built real businesses delivering repair and maintenance where the vehicles sit.
What has been missing is the connective tissue. The platform that takes fleet intelligence and turns it into coordinated mobile repair service, automatically, reliably, at scale.
Existing mobile mechanic software focuses on what happens inside the mechanic's business: estimates, invoices, CRM, scheduling. That matters. But it does not solve the problem of how fleet data gets to the mechanic in the first place.
HoneyRuns is not replacing your mobile mechanic software. We are not replacing your telematics provider. We are the layer between them that makes the whole system work.
Fleet data becomes mechanic action. Mechanic visits become fleet intelligence. Both sides win because both sides can finally see each other.
The fleet industry talks a lot about moving from reactive to proactive maintenance. We agree. But proactive does not mean another dashboard with more alerts. Proactive means the alert triggers the appointment, the mechanic shows up informed, the work gets done, and the vehicle is back on the road, without anyone playing middleman.
That is fleet intelligence that executes.
Get Started with HoneyRuns
Whether you are a mobile auto repair business looking to grow your fleet accounts or a fleet manager tired of coordinating mobile service manually, we would love to show you what automated fleet coordination looks like.
Visit honeyruns.com to learn more, or reach out directly to schedule a demo.
For mobile repair businesses: We charge $1-2K per month to automate fleet customer coordination. Mobile mechanics using HoneyRuns double their routine revenue per fleet account because they can see and act on vehicle data that was previously invisible to them.
For fleet managers: Stop spending hours every week coordinating service visits manually. HoneyRuns connects your telematics data directly to your mobile repair providers so the right service happens at the right time without you in the middle.
HoneyRuns is a fleet intelligence platform that automates operational workflows by turning vehicle telematics data into executed actions. We integrate with DIMO, Samsara, Geotab, and other major telematics providers to connect fleets with their mobile repair partners. Founded by operators who built and manage a 50-vehicle fleet across three states, we built HoneyRuns to solve the coordination problem we lived every day.