The short answer: HoneyRuns is an AI fleet operations company in Austin, Texas. Its AI agent, Riggs, does the work of a fleet maintenance coordinator: it reads your telematics and service intervals, books repairs with the shops and mobile mechanics you already use, keeps drivers and shops on schedule over text and email, sends estimates to you to approve, and logs the completed service. Below are the questions fleet managers ask most.
Frequently Asked Questions
Q: What does HoneyRuns do? A: Its AI agent, Riggs, handles fleet maintenance coordination from the first sign of a problem to the logged repair: spotting what is due, booking it with a shop, coordinating the driver, chasing the shop, getting your approval on estimates, and updating records.
Q: Which telematics providers does HoneyRuns work with? A: Samsara, Geotab and Verizon Connect, including fault codes. Motive, Azuga, Ford Pro, Bouncie, DIMO, GPS Insight and One Step GPS for mileage and location.
Q: Does HoneyRuns work without telematics? A: Yes. As long as you have the VIN for each vehicle, HoneyRuns can track service intervals and book work.
Q: Do we have to switch shops? A: No. Riggs books with the shops and mobile mechanics you already use. If you need a mobile mechanic in an area, HoneyRuns can help you find one.
Q: Does HoneyRuns work with our fleet management company? A: Yes. Your FMC keeps its program, vendors and billing. Riggs does the coordination around it.
Q: Does HoneyRuns work with Fleetio? A: Yes. It reads open Fleetio issues and writes completed service entries back after you approve.
Q: Who approves repairs? A: You do. Repair estimates go to the fleet manager to approve before work goes ahead, and you choose which other actions Riggs can take on its own.
Q: How does Riggs contact drivers and shops? A: By text message and email. Your office team can work with Riggs in Slack.
Q: Do drivers need an app? A: No. Drivers get regular text messages.
Q: How long does setup take? A: Connecting your telematics takes minutes, and you can see which vehicles are overdue, coming due and at risk shortly after.
Q: How is HoneyRuns priced? A: Per vehicle per month. Contact HoneyRuns for current pricing for your fleet size.
Q: Who is HoneyRuns for? A: Service fleets with no one dedicated to maintenance, most often under 30 vehicles and up to about 150: home services, delivery, NEMT, municipal fleets and similar.
Q: Who started HoneyRuns? A: Fleet operators who manage 70 vehicles across three fleets today, based in Austin, Texas.
HoneyRuns gets fleet maintenance done. It watches mileage, intervals, and telematics, books the repair with the shops and vendors you already use, stays on the driver and the shop until the vehicle is back, and logs the completed service in the system you already run. Your team approves repair estimates before work goes ahead. Founded by fleet operators who manage 70 vehicles across three fleets today.