For repair shops
See what your fleet customers need, and book it before they call.
HoneyRuns reads your fleet customers' telematics and shows you what each vehicle needs. Riggs texts the customer for a time and books it on your calendar.
We bring on a limited number of shops in each area.
How it works
From due to booked, by text.
- See itWith a customer's telematics connected, each vehicle shows its mileage, what's due, and fault codes where their system sends them. Due work lands in your Review queue with Riggs's plan.
- Book itApprove, and Riggs texts the customer once about all their vehicles that are due. He offers times inside your hours and notice, with a tech free, and books the one they pick.
- Close itAfter the visit he checks with you that the work got done. Upload your invoice and it becomes the vehicle's service record once you confirm, so what's due next resets.
Booked Thu 8:00 AM · 3 vehicles
On your calendar, with a tech free for each · Mon 10:22 AMGuardrails
Riggs never
- books past your capacity. Every booking fits your hours, your minimum notice and the technician time on your HoneyRuns calendar.
- texts your customers without a yes. By default the yes is your Approve on each plan. An admin can also give it ahead of time for routine messages.
- sends your customers to another shop. He works the shop the fleet named. Your customers stay yours.
FAQ
What shops ask first.
What do my fleet customers see?
The people Riggs texts just get texts, with nothing to install. Nothing to log into, and they reply right in the thread.
What if a customer doesn't have telematics?
You can still turn your invoices into their service history and work from service dates. Mileage and fault codes need a telematics connection. HoneyRuns works with Samsara, Geotab, Motive, Verizon Connect and seven more.
Do I have to change shop software?
No. HoneyRuns runs next to it. If you use Shopmonkey, HoneyRuns can read your records from it.
Be the shop that runs their maintenance.
We bring on a few shops in each area. Apply, and bring a fleet account you'd like to start with.